
Thursday, March 20, 2008
Retail Memo: The Small-Format Grocery Store Revolution Marches On: Hy-Vee, Inc. Testing A Small-Format Grocery Store in Lincoln, Nebraska

Monday, December 10, 2007
Monday Morning Java: Safeway Small Format Stores On the Way

Thursday, September 6, 2007
Thursday Talking Points Memo
Yesterday at the Lehman Brothers Back-to-School Consumer Conference in Boston Steve Burd, Chairman and CEO of Safeway Stores, said the nation's third largest grocery chain is prepared to open smaller format stores if Tesco's 10,000 square-foot upscale Fresh & Easy Neighborhood Market format is successful. "If the smaller store format works we think we could do that and probably do it more effectively simply because we're a well known name in the market," Burd said.
Burd said the key to making a smaller format like Fresh & Easy work is to be able to sell lots of private label products. He said Safeway's private-label brands are much better known than Tesco's which would give the chain a big advantage in its operating areas with smaller format stores vis-a-vis Tesco's Fresh & Easy stores.
At the Lehman conference Burd said based on the anticipated Fresh & Easy locations (which are in Safeway's key operating areas in the Western U.S.) Safeway is doing its research: putting together traffic counts, doing demographic, ethnic and income studies of the areas and preparing to defend Safeway's business.
Burd's comments come on the heels of Wal-Mart Inc. recently beginning to plan and develop two small format stores: an upscale convenience-style market and a small footprint health & wellness format store. Natural-Specialty Foods Memo (NSFM) has named this overall format "Small-Marts" regardless of the retailer involved. It's good shorthand for the format.
Additionally Whole Foods Market, Inc. announced last week it was creating a "Small-Mart" of its own, converting a former Wild Oats store in Boulder, Colorado into a new format called Whole Foods Market Express.
This potential "Small-Mart" invasion was kicked off by UK-based Tesco with its Fresh & Easy Neighborhood Market format. These stores, a number of which are currently under construction, average about 10,000 square-feet and feature high-quality grab-and-go prepared foods, natural, organic, specialty and mainstream groceries and perishables, fresh produce and meats, and other offerings, all in an upscale retail format. The first Fresh & Easy stores are scheduled to open in November.
It looks like the giant retailer (Tesco) from across the pond (UK) has triggered a potential "Small Mart" retail format invasion in the U.S.--especially in the Western U.S. where the first Fresh & Easy stores will open in California, Nevada and Arizona.
The Wal-Mart folks are doing their planning in the San Francisco Bay Area, where Safeway is based and where Tesco is likely to open some Fresh & Easy stores after it opens its first initial batch in Southern California where the retailer has located its headquarters. Going north in California is a logical step along with Southern California, Nevada and Arizona.
The West--especially California--also is one of Whole Foods' top regions. The supernatural grocer just last week opened its largest Western U.S. store in Cupertino in the South Bay Area. The Bay Area is a natural location for some Whole Foods Market Express stores if the grocer has success with the concept. Therefore, California--known for being innovative in many fields--looks to be ground zero for this potential "Small-Mart" invasion.
NSFM's Talking Points Memo believes the jury is out on whether or not the "Small-Mart" format will blossom and become a widespread success. We see a niche for such stores like Fresh & Easy, which combine a basic grocery selection with upscale offerings, especially prepared foods, in a 10,000 square-foot or so footprint.
Many shoppers are tired of huge big box store shopping but also aren't happy with the traditional American convenience store format. These consumers cut-across age, income and other demographics. Seniors, busy working moms, young people, working couples--all are looking for convenience, faster shopping times and quality grab-and-go prepared foods offerings. Trader Joe's has proven this as has the trend of supermarkets to increasingly focus on prepared foods offerings.
The key will be to get such shoppers to make regular trips to and spend a significant amount of money per-purchase at these "Small-Marts." Wawa Markets in the Eastern U.S. has been operating small footprint, traditional C-store/upscale C-store hybrid stores for over a decade. They've had huge success drawing a more upscale customer to their stores as well as the traditional C-store customer, who are primarily men in their mid-twenties to late fifties.
Wawa Markets' success with this type of format is a good model when evaluating the "Small-Mart" potential in terms of Tesco, Wal-Mart, Whole Foods and now perhaps Safeway Stores, Inc. The Wawa stores aren't as upscale as the Fresh & Easy format or the Wal-Mart format from what we've heard from industry observers who've talked with the Wal-Mart "Small-Mart" development team. And the Wawa stores are obviously different from the Whole Foods Market Express format in that Wawa isn't a natural foods-based retailer. However, the similarities between Wawa's stores and these "Small-Mart" formats are enough that Wawa's success in the Eastern U.S. suggests to us that the potential for success is high for the Fresh & Easy and similar formats.
An interesting aspect of Tesco's Fresh & Easy format is that it's not an urban-only based format. In fact the majority of the stores currently being constructed and on the drawing board for Southern California, Arizona and Nevada are in suburban areas. There are some urban stores in Las Vegas, Pheonix and Los Angeles but the vast majority will be near--but outside--the urban core. From what we hear Wal-Mart's plans for its "Small-Mart" format are similar in terms of format and store locations.
NSFM's Talking Points Memo expects to see other large retailers look closely at and even getting into the "Small-Mart" format. We especially believe there's a niche on the East Coast. Thus far all three players--Tesco, Wal-Mart and Whole Foods, and one potential player, Safeway--are focused on the Western U.S. The east coast with it's demographics and mix of large cities and suburbs is wide open. I
It makes since to us that a well-known Eastern U.S. retailer might think about testing a format similar to Fresh & Easy in the East. Tesco likely has plans to locate stores in the East but it will be some time before they can do so. An established Eastern U.S.-based retailer (especially a large supermarket chain) could gain "first mover" advantage by doing this say beginning next year--in addition to being able to leverage its existing brand to the smaller format stores.
NSFM's Talking Points Memo isn't predicting a full-fledged "Small-Mart" invasion just yet. However with Tesco, Wal-Mart, Whole Foods (and possibly Safeway) getting into the game we think it qualifies as at least a mini-invasion. The last time the British invaded the U.S. with a concept (monarchy) they were defeated. Wal-Mart, Whole Foods, Safeway and others don't want to allow this British invader (Tesco) to win the "Small-Mart" format battle. Therefore they are taking it very seriously.
We suggest other retailers will need to do the same. There hasn't been a major retailer who invested billions of dollars like Tesco is in a new format in the U.S. for some time. Tesco has done its homework and the "Small Mart" format just might create some significant changes over time in U.S. consumer shopping behaviors. It also might trigger an internal U.S. retailer format invasion as well as the foreign one it has started.
Wednesday, December 19, 2007
Retail Memo: The Small Format Revolution Continues to Heat Up

Tuesday, October 23, 2007
Tuesday Talking Points Memo
At a meeting with stock analysts today Eduardo Castro-Wright, chief of Wal-Mart USA operations, confirmed that new smaller Format stores are a key part of the retailer's new strategy.
The map above shows the concentration of Wal-Mart stores (all formats) in the U.S. as of 2004. Many more stores have been built over the last three years, especially in the Western and Midwestern U.S., where Wal-Mart has less store concentration.
Eduardo Castro-Wright, head of Wal-Mart's U.S. operations, said today the mega-retailer plans on improving its returns on investment by building fewer stores and stores that are smaller than its current Discount, Supercenter and Neighborhood Market formats. Castro-Wright made this comment today at Wal-Mart's stock analysts meeting, which was broadcast over the internet. The two-day meeting concludes tomorrow.
Yesterday we wrote about a report from the Financial Times newspaper that Wal-Mart has trademarked two names--"City Thyme" and "Field and Vine"-- to be used for "unspecified retail grocery store services," according to the trademark filing. You can read our piece from yesterday here.
Additionally, Natural~Specialty Foods Memo (NSFM) was one of the first publications to report (on August 22, 2007) that Wal-Mart has a team of executives in San Francisco, California researching and developing two small footprint stores--one an upscale, convenience-type grocery market similar to Tesco's Fresh & Easy Neighborhood Market stores and the other a small footprint health and Wellness store, which in addition to selling health and wellness products would have a health clinic in-store, among other features. (Read our August 22 article here. When you get to the page linked, scroll down to "Mid-Week Natural~Specialty Foods Roundup.")
Today's announcement from Castro-Wright indicates to us that what we call the "Small Mart" format development--the upscale convenience-type store and the health & wellness concept--are likely to be part of the retailer's new "smaller store" strategy. Additionally, from a grocery retailing perspective, Wal-Mart is likely to build more of its 42,000 square-foot Neighborhood Markets.
The new "Small Marts" in development by the San Francisco-based team are the most interesting to us in terms of the retailer's now confirmed strategy to focus on building smaller stores and building less stores. In a September 6, 2007 piece, The Invasion of the 'Small Marts": Will There be a Small Format Revolution by U.S. Retailers, we discussed Wal-Mart's research and development of the upscale, convenience-type grocery market and small foot print health and wellness-oriented stores in light of UK-based Tesco's launch of its Fresh & Easy Neighborhood Market stores next month.
Tesco's first six Fresh & Easy upscale, convenience-type markets, which put a major emphasis on fresh, prepared foods, open on November 8 in Southern California. Over 100 stores are currently in the pipeline for Southern California, Arizona and Nevada, and stores in those two states--as well as more in Southern California--will begin opening at a rapid pace after the first six open on November 8. Tesco also will build stores in Northern California in 2008, beginning with its first one in San Jose, which we reported here last Friday.
Our sense from talking to industry observers and following the "Small Marts" development very closely is that Wal-Mart is likely to develop and rollout the upscale, convenience-type format stores first. It's not by chance CEO Lee Scott sent his team to California to develop the format(s). After all that's where major global retailing rival Tesco has based its Fresh & Easy Neighborhood Markets headquarters and huge new distribution center--and where it will build and open the majority of its stores. And having the team based in San Francisco we believe is because Wal-Mart is looking initially at an urban strategy for the two "Small Mart" stores.
Both the upscale convenience format and health & Wellness concept would make sense in urban San Francisco, San Jose and Los Angeles initially for example, and then rolling them out to the suburbs after that, either in the same format or with some changes. Wal-Mart is basically unable to build Supercenters in these urban areas, both because of a lack of land and due to stiff opposition from municipal governments, citizen's groups and others, to the Supercenter format. These "Small Marts" would allow the chain to gain market share in highly populated, high-dollar markets where it currently isn't a player. In other words it would be all new dollars for Wal-Mart.
The other comment from Castro-Wright at today's analysts meeting, that the retailer will build fewer Supercenter and Discount format stores, we see as fitting-in well with the new small store initiative. Wal-Mart had planned to open 265-270 Supercenters in the U.S. this fiscal year. However, Castro-Wright said today he expects only 190-200 of those stores to open. And as part of the reduction in Supercenter building strategy the retailer will build only 170 Supercenters next fiscal year and "the figure will likely be less than 170 in future years," he said.
This development obviously opens the door to the "Small Mart" format stores, more Neighborhood Markets, and any other smaller store formats we either don't know about at present or that Wal-Mart doesn't even know about itself yet.
Wal-Mart also plans on focusing more internationally as it feels it's reaching saturation in the U.S. to a certain extent. The retailer said today by 2010 40% of its spending on new stores would be spent abroad, up 10% from current overseas new store development spending of 30%. Currently, international sales account for about 23% of Wal-Mart's revenues.
The chain has been under pressure from investors over declining returns on its 4,000 U.S. stores business. The strategy of building fewer Supercenters and Discount stores, and the development of smaller stores, is in part designed to address Wal-Street's concerns. Wal-Mart is cutting its capital expenditure budget from its original forecast of $17 billion for this fiscal year to about $15 billion , according to CFO Tom Schoewe. The retailer says building smaller stores and fewer Supercenters takes less money, thus the $2 billion or so reduction in capital expenditures.
The Wal-Mart analysts meeting continues tomorrow in Arkansas. Tomorrow's meeting also is being webcast. We will be looking for any further comments regarding the "Small Mart" format developments, and will bring them to our readers here if they happen.
Friday, October 19, 2007
Friday Feature
Tesco's Fresh & Easy Neighborhood Markets stores have been all over the media in the past few months, including here at Natural~Specialty Foods Memo (NSFM). Far less attention and coverage (virtually none really) has been given to Pittsburgh, Pennsylvania-based Giant Eagle, Inc.'s new Giant Eagle Express store format and its first (and currently only) store which opened in Pittsburgh, Pennsylvania in May of this year. The Giant Eagle Express stores are a hybrid, upscale neighborhood grocery and convenience store. Sound familiar? The Pittsburgh store which opened in May is about 13,000 square-feet and features a large, fresh prepared foods selection, basic and specialty groceries, fresh meats, fresh produce and in-store service deli and bakery departments featuring upscale offerings.
The prototype express store also has an in-store cafe with free wireless internet service, a drive-through pharmacy and an automobile fuel service area outside, branded with the GetGo gas banner, and physically separated a bit from the Express market.