Showing posts with label Kraft Foods. Show all posts
Showing posts with label Kraft Foods. Show all posts

Thursday, February 19, 2009

Marketing Memo: Global Food & Grocery Company-Brand Marketer CEO's Speaking Out Much More During These Bad Economic Times; Have Your Noticed?


The big, global food, grocery and consumer packaged goods companies and brand marketers are fairing better than similar global companies in other business sectors in the current recession and financial-credit crisis. In part this is because people do have to eat. But it's also because such companies have tended to follow business fundamentals much better than say global financial service firms, the auto industry and a few other sectors. Such fundamentals include not building up too much debt and, most importantly, focusing on being consumer-centric marketers, something the U.S. auto industry has failed to do, for example, but something most big consumer food and grocery companies-brand marketers focus on closely and do well at.

And although people have to eat, they don't have to buy (and eat) your brands, even if you are Nestle, Kraft, or Campbell Soup. Of course having the huge brand portfolios these three global consumer packaged goods marketers do have -- in categories ranging from the most basic food and grocery items on up to niche natural, organic and specialty brands, as well as being the global market leaders in most of those food, grocery and beverage categories -- does help.

And in this serious global recession, which finds consumers trading down and looking for the best price they can find for food and grocery products, even these big food marketers are having to adapt -- searching for ways to lower their cost of goods, reducing expenses, and spending more money on things like price promotion.

We've also noticed another way the CEO's of these big, global food and grocery companies have been dealing with the global recession of late is that they are speaking out much more in to the media (especially the financial press) about what they and the companies they lead are doing to maintain and increase sales and profits in these difficult economic times. We been noticing a significant increase in interviews and the like from food and grocery company CEO's in the last couple months. And not just before earnings report time.

And it's no secret that the big consumer packaged goods marketers are communicating more so because the companies they lead are publicly traded ones. In this economic climate (check the stock market this week), communicating what a company is doing to the stock analysts who follow the companies and the investors, both institutional and individual, who invest in them is paramount -- particularly in relation to what initiatives these CEO's and their teams are taking to keep the company growing during the recession, along with the cost-cutting measures that are being made. Wall Street loves cost-cutting almost as much as it does sales and profit growth.

Communicating more frequently in these bad economic times also is important for these global food and grocery companies in terms of speaking to the food and grocery retailing trade. Grocers and other format retailers are increasing their store brand portfolios -- and devoting more shelf space, shelf space often previously devoted to manufacturers' brands -- as a way to offer lower prices overall in their stores to shoppers. And shoppers are buying more private label brands in-turn in order to save on their grocery bills. Every time a consumer buys a store brand that means a lost sale for a manufacturers' brand -- be it canned milk or pet food (Nestle), canned or packaged soup (Campbell Soup), or salad dressing and marshmallows (Kraft).

These big, global consumer packaged goods marketers therefore want the trade to know about the initiatives they are undertaking to create more value for their brands, even though the respective company sales forces or broker reps communicate such messages one-on-one to the retail buyers.

By speaking out more frequently -- as the CEO's of Nestle, Kraft and Campbell have been doing of late -- they can reach the top of the food retailing chain, CEO's, senior executives, ect. -- as well as consumers. It's part of a multi-communications paradigm. But those stock analysts and investors are at the top of the multi-audience pyramid.

Below are three features from today about each of these major global food and grocery companies -- Nestle, Kraft and Campbell Soup.

~Nestle. Forbes.com: Nestle Feels Confident About 2009.
~Campbell Soup. Rueters: Campbell ready to shop.
~Kraft. PBS-Nightly Biz Report: Kraft CEO talks recession strategies.

A few comments. First, notice that basically all three of these leading global consumer packaged goods companies are planning to grow despite (or perhaps because of) the recession. Second, notice the stress on value -- not just price but value. That's major adaptation from just over a year ago, when value wasn't a real hot button in consumer packaged goods marketing -- or for that matter with consumers. As that old saying goes: "What a difference a year makes." Particularly when the bottom falls out of the credit markets and major world economies.

Third, notice the focus on markets other than the U.S. It's a big world out there. Many people, such as the Chinese, have yet to become big buyers and consumers of Campbell's Chicken Noodle Soup or Kraft Salad Dressing. Imagine the sales growth if they do? Lastly, when reading the three pieces, think about the various audiences the food and grocery marketers are trying to reach -- and why. Doing so makes the reading much more interesting, particularly from a marketing perspective.

Monday, July 21, 2008

Supply-Side Memo: Kraft Foods, Inc. CEO Irene Rosenfeld is 'Rewiring' the Food Giant's Culture, Focusing on Organic Growth and Revitalizing Brands


Irene Rosenfeld is an unfortunate rarity in the food and grocery industry. No, she's not an industry rarity because of anything "exceptional" such as having a photographic memory or having been raised by wolves in the Australian outback until age 18--although her friends and associates say she is rather exceptional in many ways.

Rather, as the CEO of Kraft Foods, Inc., which is the world's second-largest food company in terms of total annual sales, Ms. Rosenfeld is one of the rare few woman at the top of a major global food company in an industry that across all segments--manufacturing, marketing, sales and retailing--is still headed by and large by men.

Ms. Rosenfeld also might be a rarity in that she is in the process of "rewiring" what many food and grocery industry analysts and observers (and Ms. Rosenfeld herself publicly admits) say has been a rather tired corporate culture and company of late--Kraft Foods, Inc.

Kraft, which is headquartered in Chicago, Illinois USA owns some of the most iconic food brands in the world, including its Kraft brand, which in addition serving as the company name also graces the packages of such globally iconic products as Kraft Macaroni & Cheese, Kraft Mayonnaise, Kraft Miracle Whip, Kraft Velveeta Cheese, Kraft Marshmallows and numerous others. The Kraft brand is a global billion dollar brand all by itself, according to the company.

Other global Kraft-owned brands include Nabisco (cookies and crackers), Philadelphia brand Cream Cheese, Oscar Mayer (meats), A1 Steak Sauce, Maxwell House (coffee), Kool Aid, Tang, Cool Whip, Post Cereals, Planters Peanuts, Capri Sun (drinks) and numerous others.

Kraft Foods, Inc. also is a major global player in the heath and wellness and specialty and premium foods segments.

Its premium and specialty brands include the LU brand line of European-style biscuits and cookies and the Cote d 'Or, Milka, Toblerone and Marabou premium confections brands, among many other brands in the categories.

Other specialty and premium category brands Kraft owns include California Pizza Kitchen (gourmet frozen pizza), DigGiorno Ultimate (pizza and Italian prepared foods) Tassimo premium coffee and others.

In the health and wellness segment, Kraft owns and is aggressively marketing its South Beach Living brand of food products, which are designed after the popular South Beach Diet, popularized in the best selling book of the same name.

Kraft also owns the popular Balance nutritional bar brand in the natural sports nutrition category, and has extended its Kraft brand onto dozens of products in the healthy snacks, cereal bar, cereal and meals categories, including its new Kraft Golden Harvest brand of snacks and related food items.


Health and wellness, including numerous natural foods product categories, along with the specialty and premium foods categories, are two chief global growth segments for Kraft, under the leadership of CEO Irene Rosenfeld, who told the Financial Times newspaper in an interview piece published in today's edition that her goal as a young girl wasn't to be the CEO of one of the world's largest companies, but rather to be President of the United States.

Ms. Rosenfeld is still young enough, and Hillary Clinton has put as she said lots of cracks on the Presidential male gender-bias glass ceiling by nearly being the first woman to be nominated by either political party in the U.S. as candidate for President this year, so we suggest the current Kraft Foods' CEO not give up on her childhood goal just yet. After all, presumptive Republican Party candidate for President John McCain turns 72-years old soon.

There can be life after Kraft. And if Ms. Rosenfeld were elected President, say nine years from now, not only would she be the first female President of the United States, she also would be the first food company CEO every elected to the highest office in the land.

But we digress.

It isn't thoughts of U.S. Presidential politics Kraft Foods' CEO Irene Rosenfeld is focusing on these days. Rather, it's what she calls "rewiring" the company's culture, which she says in the Financial Times interview requires first admitting past mistakes Kraft has made, then moving forward in three key ways: reworking some top management, promoting organic (growth from existing brands) growth, and tweaking, improving and extending on many existing brands.